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‘ …. you should say what you mean,’ the March Hare went on.
‘I do,’ Alice hastily replied; at least – at least I mean what I say – that’s the same thing, you know.’
‘Not the same thing a bit!’ said the Hatter. You might just as well say that ‘I see what I eat’ is the same thing as ‘I eat what I see’!’
(Alice’s Adventures in Wonderland, Lewis Carroll)

Inadequate communication is often cited as the root of problems in personal or work relationships. Clients often report that learning to communicate more effectively has made a significant difference to their quality of life.
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